You can review the timelines for applications processed through our office in the table below.
Please note: the timelines listed are for correctly completed applications which do not require any follow up.
| Department | Application Type | Completed Within |
| Operator in Training (OITs) | Notification of OIT exam results | 7 business days |
| Issuance of an OIT certificate/licence | 10 days | |
| Exams | Processing of exam registration | 30 days |
| Notification of exam results (except OITs) | 30 days | |
| Notification of OIT exam results | 7 business days | |
| Upgrades | Processing of a certificate or licence upgrade application | 30 days |
| Renewals | Processing of a certificate or licence renewal application | 21 days |
| Replacements | Issuance of a replacement operator certificate or licence | 14 days |
| Facilities | Processing of a facility classification application | 30 days |
| Courses | Processing of a course evaluation application | 30 days |
An application is complete when:
- All areas of the application filled out and signed by the appropriate individuals,
- Correct payment is included (cheques made payable to the Minister of Finance), and
- all required supporting documentation is included.