Important Update: Certificate/License Renewal Notices to be Sent via Email

We are excited to announce that effective immediately, all certificate and license renewal notices will be sent out by email instead of traditional mail. This change aims to streamline our communication process, ensuring faster and more efficient delivery of important information. The firs email notices were sent at the end of November to operators with certificates/licences expiring on February 28th, 2025.

What This Means for You:

• Timely Notifications: Receive renewal notices directly in your inbox, reducing the risk of delays.
• Eco-Friendly: Contributing to a greener environment by reducing paper usage.
• Convenience: Easily access and manage your renewal notices from any device.

Please ensure the email address we have on file is up to date so you receive these notices. You can update your email address by logging in to your WWOCS account or contacting our customer service at Contact – OWWCO.

To request access to your WWOCS account, please complete the following form Water Wastewater Operator Certification System User Access Request – Forms – Central Forms Repository (CFR).

Thank you for your cooperation and understanding as we make this transition to better serve you.

Guidance for Newcomers to Canada about Drinking Water and Wastewater Operator Certification in Ontario

We warmly welcome newcomers to Canada interested in a career in drinking water and wastewater operations. Our aim is to provide you with the information and services needed to navigate your career journey effectively. As you pursue your career and residency goals, it’s important to clarify that in Ontario, Immigration, Refugees and Citizenship Canada have advised that an Operator-in-Training (OIT) certificate or licence is not eligible for “certificate of qualification” points in Express Entry applications for permanent residency.

For further information on Certificates of Qualification and Permanent Residency please visit Immigration, Refugees and Citizenship Canada at Immigrate to Canada – Canada.ca.

Updated Training requirements for drinking water operators guide

The Ministry of the Environment, Conservation and Parks has updated the Training requirements for drinking water operators guide. These updates include expanding the topics accepted for on-the-job practical training and providing additional examples. The rules for training requirements have also been clarified to assist drinking water operators and water quality analysts in completing their annual training requirements and to prevent delays in the renewal application process.

Operator Bulletin

The 2024 Fall Operator Certification Bulletin has just been launched.

Read it here.